Shipping policy
Shipping Policy
At Pickle Play Co, we are committed to delivering your order quickly and efficiently throughout Australia.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Standard shipping within Australia generally takes between 5–10 business days depending on your location and courier service availability.
Delivery times are estimates only and may vary based on your location and external factors.
Free Shipping
We proudly offer free shipping on all orders within Australia unless otherwise stated on the product page.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
You can use the tracking details provided to monitor the progress of your delivery.
Delivery Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to:
- Public holidays
- Peak shopping periods
- Weather conditions
- Courier network disruptions
- Other circumstances beyond our control
We appreciate your patience and understanding in these situations.
Incorrect Address Information
Please ensure your shipping address is accurate when placing an order. We are not responsible for delays or additional costs resulting from incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions regarding your order or shipping information, please contact us:
Pickle Play Co
Email: sales@pickleplayco.com.au
Phone: 0438 066 801
We are happy to assist with any shipping-related enquiries.