At Pickle Play Co, we want you to be completely satisfied with your purchase.

Returns

If you are not happy with your order, we accept returns within 14 days of delivery for eligible items.

To qualify for a return, products must:

• Be unused and in their original condition
• Be returned in the original packaging
• Include all accessories and components supplied with the product

Return Shipping

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

We recommend using a tracked shipping service, as we cannot be responsible for items lost during return transit.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will work with you to arrange a replacement, exchange, or refund where applicable.

Refunds

Once your return has been received and inspected, we will notify you of the outcome.

Approved refunds will be processed back to your original payment method within 3–5 business days. Processing times may vary depending on your payment provider or financial institution.

Contact Us

If you have any questions about returns or refunds, please contact us:

Pickle Play Co
Email: sales@pickleplayco.com.au
Phone: 0438 066 801

We are committed to providing excellent customer service and will do our best to assist you.